Whether you are sending it or receiving it, your mail is important to you and the U. When mail is lost or delayed, we want to find it. If you think your package or mail is lost or delayed, follow these steps to help us find your mail.
Go to Tracking. There may be occasions where a mail item may be delayed in reaching its destination. We recommend that you complete our online help request form before you start a missing mail search. Please use a desktop computer to submit your form. If after 7 business days from when you submitted your online help request form your mail or package hasn't arrived, submit a Missing Mail search request with the following information:. Start Your Missing Mail Search.
When we receive your Missing Mail search request, we will send you a confirmation email. View the scan history and status information of your package. You can also view this information by entering the tracking number in the search bar near the upper right corner on www.
Viewing tracking information from your Stamps. Here, choose the tracking number of the package you want to track. View tracking information in the Transactional Details window - This window displays the shipping and status information, along with the delivery and destination addresses, weight, mail class and postage cost for the selected package. Print or email the tracking information - Print and keep the information for your own records, or email it directly to your customer. Digital Scale with Sign-up.
Submit a Missing Mail search request. For you. World globe An icon of the world globe, indicating different international options. Get the Insider App. Click here to learn more.
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