Last year, they mistakenly took two payments out of my account, when I only authorized one payment to be paid. It took me almost two months to get them to reverse the unauthorized payment. Each time I spoke to a customer service representative, I was told something different.
My bank put a stop payment on future payments. I began using a different account, and six to seven months later, I made a payment to them using this account The customer service rep at Fifth Third told me that there was probably an error with the account number, so I authorized for it to be made again and again, it was declined.
I talked to my bank and they informed me that the stop payment was still on the account, I asked them to remove it and they did. I called Fifth Third Bank, explained what happened and that it was resolved and I'd like to make my payment.
They told me that because it was declined twice, they would not accept any payments over the phone for the next 8 payments, and that I should use Western Union until then! I explained to them that their mistake is what caused me to have to put the stop payment on my account, this mean nothing to them.
Another issue I have with them is constantly being told varying things by the customer service representatives. The rules change depending on who you speak to. I was told on at least two different occasions that in the event I was assessed a late fee, I had the option of paying the late fee upfront, or adding it to the balance of the loan. Today I asked to do that with a collections rep named Lindsy, she informed me that I could not do that and that late fees were due immediately.
I explained to her that I had been given that option by previous customer service reps and that I had an issue with being told misinformation with from various representatives. Her response was, "With all due respect, if you didn't make your payments late, this wouldn't be an issue".
I informed her that I would have to say that was not a respectful statement and that issues do arise at times that cause customers to fall behind on payments and that was not an excuse to misinform them about their options to get back on track. There is no sense of customer service with this bank.
Instead of doing what customer service is expected to do, de-escalate situations , they antagonize their customers by making rude comments, becoming argumentative, and giving them few options.
Please explore other options for your financing and banking needs, if you do your research online, you will find that this bank has very poor ratings I now see why. I recently opened an acct. I was pleasantly surprised with the great customer service I have encountered. The first issue I had was with the fact that I was charged a service fee when I shouldn't have been. I called and they immediately reversed the charge off my account. I also was advised there was a promotional Had a direct deposit in the amount of After a few months and the promotional I had called a few times and each time was given different information but it made sense.
He checked into the promotion and had the money in my account within 2 business days from the time of my initial contact with him. Possibly the prior problems people had with 5th Third were with a specific branch and not the bank itself. These people harass me with constant phone calls, even when I set up payment arrangements several times a day and all hours of the evening.
Secondly, read the very very small print before signing their contract! They are also hateful people when you call their call center! My daughter almost passed away at the same time my father did and they would not work with me on arrangements and put me on the repo list! They were emotionless when I told them the reason and refused to defer a payment to help me. Bottom line is they just want their money and care less about customer service, plus they are scammers adding on hidden fees!!!
I've had my loan with these loan sharks for 3 years on a 6-year loan. I became legally disabled and asked the bank on numerous occasions to push my payments to the 3rdth of each month. They refused. Last month they were supposed to take out an autopay out of my checking but because they refused to change the date the e-check returned and they sent a tow truck at 4 am to repo my car. And they towed it over miles away and not on a flatbed. Still have not gotten my car back.
No phone call and no email. I am a very unhappy customer of Fifth Third bank. A few years ago I was one of those people who was due a refund from this bank due to the class action suit to recover unfair overdraft fees. I thought after this institution would of learned, and would of treated us, their customers with respect, it didn't happen. I am not a well off individual, poor would best describe my financial status, but I work.
I have been hit month after month with an I was told that if I had a direct deposit from my employer the state of Ohio that my I check my balance using the ATM, and I am convinced that this bank is manipulating the account balance to enable me to over draw my account just to get more fees. I am not a happy customer, and maybe they don't want my business, yet they seem to enthusiastically find ways to nickel and dime me in a way that hurts my credit score.
Seems like they make their own rules, just to change them. That is my personal opinion about this bank. I foresee another class action suit coming for this institution, greedy, greedy, greedy. I write this knowing that fifth third does not care about me as a person or as a customer, except what they can bleed me for in excess fees.
Am still getting overdraft charges even though it was supposed to be fixed. I truly believe they have my account flagged to hit me with as many charges as possible. I have two checking accounts and a credit card. If one account is overdrawn the other should cover it. If that won't work it's to go on my credit card. I've gotten six overdrafts in the last three months. They just won't allow the set up and instead charge me, it's crazy. First time home buyer, been waiting to hear from Fifth Third Bank since the end of March 31st That was when my bid and my bank loan was approved on the property.
Waiting for the sellers bank Fifth Third to approve. Had verbal confirmation and nothing more was heard. Still waiting I want my first home and this is perfect for my future. Been with bank over 30 years. Called a few times and went into office to find out what was taking so long. Called two managers and emailed. Not one response. Just denial letter five months later. Going to take my money to another bank. Going to check with attorney general's office for advice.
There was already a pre-approval and thought maybe it was just one person's bad experience. I am not going into great detail, but he fails to communicate with you period! If you have questions or concerns and call him he is never available. He doesn't return your calls.
He apologizes for his failures, but doesn't worry about correcting them in a timely manner. Document errors galore!!! He communicates occasionally by email. We finally closed, but only after we threatened to contact his manager. Yes, we attended our closing without knowing the closing costs. Luckily, we had a great real estate agent and was able to run to the bank and get the certified funds needed in the middle of our closing!
Thanks for nothing Mr. I asked what the closing fee would be and that my bank account be closed. The manager of the branch came over. He started questioning me about why I want to close my account. I mentioned that I want to have less bank accounts. He then went to ask why I had opened the account if I was going to close it. He said that initially I wanted it to have it because it was close to work. He asked if my location has changed. I replied saying "No" and that I still want to close my account.
He then asked why I am flip flopping on my answers, that he doesn't understand why I open an account and close an account. I asked why he is asking all this. He said that he is questioning my integrity. My integrity is being questioned because I want to close an account that belongs to me with my money in it.
I asked for his manager contact info. I contacted her and did not receive a response. I am very disappointed with a bank that you do business with turn you down on a loan when you have an account with them with monthly income. How can I keep on doing business with a company like?
I will be closing all my accounts with them soon. I will be letting all my not bank with Fifth Third Bank. Just got off the phone with customer service.
A little background I make good money every month and never have had a monthly service charge. I went in Fifth Third about a month ago and opened up a checking account for my wife so that I could transfer money to her if she needed it since we have a week old and she only works part-time.
We didn't want to combine checking because I wanted to handle all of the bills so she didn't have to worry or worry about taking money out of the wrong account.
We were looking at joining either Huntington or Fifth Third. I chose to look into Fifth Third because I have an account and had no problems for 9 years.
The banker promised no monthly charges for her because they would create a "relationship" between our accounts. I can login and see hers.
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What the Swift Code for Fifth Third bank? Who owns Fifth Third Bank? How long has fifth third bank been around? But despite the fact that "[t]he bank operates 1, branches and 2, automated teller machines in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, and North Carolina", I've managed to travel extensively in those states without ever encountering the name, until this building presented itself to us on our way to dinner last night in Toledo OH.
The name seems odd at first but I guess it's memorable as a result. Are there any other examples of names combining two ordinal numbers as the result of a merger, like the " Second Third Presbyterian Church"?
July 17, am. I found it such a ridiculous name for a bank that I snapped a photo of it. I assumed that it was a new entity, and I'm astonished to learn that it has existed, in its present form, for over a century. The name is indeed memorable and I've since noticed it several other airports. As for your question, I wish I had a positive response.
But the question implies a range of institutions following ordinal naming patterns, and I don't know of any. As a child, I always found it curious that no church—of any denomination—was humble enough to call itself "2nd. Fifth Third Bank branches are common around Chicago. Simple proof of principle that just because you haven't heard of something, you don't know if it exists until you google it.
Whether this indicates humility is probably not knowable. I always thought it odd that the bank's name incorporated an irrational number, which made me wonder about their ability to count money. It turns up examples of the second building that First Baptist Church used.
Obviously there might be examples with other numbers, but it seems best to start with the small ones. My partner has told me that in a Southern small town, "Second Baptist" is usually the black church, although I can't vouch for this being true in general. Ed Palmer, how are you interpreting the title to get an irrational number? I see 4 possible interpretations, and they all result in rational numbers:. I think Christian Science takes this farther than anyone, though, with e. Brian: There's the fifth root of one-third and the third root of one-fifth, or the same with the one-fifth or one-third power.
Reminds me of the time a colleague mentioned the seventh power and it turned out he meant the one-seventh power. Also, combinations of fifths and thirds in a equally tempered scale will be irrational ratios of frequencies, but that's just the way equal temperament is defined. However, it would never occur to me to combine "Fifth" and "Third" in any arithmetic way in the name of that bank which I've known about for years, being from Ohio. There's the publisher "First Second Books", although it is ambiguous as to whether "Second" is the unit of time or the ordinal.
There are, in fact three ballparks named after this bank. Note quite the same, but worth noting, perhaps all facts from wikipedia : In , Chris Matulich opened Chris steak house in New Orleans, and it became a local landmark. In , it was bought by Ruth Fertel.
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